Chelsea play Astana in the league phase of the UEFA Conference League on Thursday 12 December with kick-off at 20:30 (local time).
The venue is the Almaty Ortalyk Stadium and ticket selling details are as follows:
Uncollected tickets
Supporters who fail to collect their tickets will not receive any loyalty points.
Supporters on the UEFA away scheme who fail to collect will be removed from the scheme.
Allocation and stadium entry information
We have received an allocation of 1,187 tickets which includes an allocation of five non-ambulant and five personal assistant tickets. Ambulant tickets will be taken from the main allocation.
Business season tickets or multiple season tickets in one name
Season tickets held in a business name (as determined by the club) cannot purchase tickets for UEFA away matches. Any season ticket holder who holds two or more season tickets in one name can only purchase one UEFA away match ticket.
Collection Procedure
Once the fully completed declaration forms have been received a voucher will be emailed to the owner of the ticket, not the supporter who made the booking.
In order to collect the ticket, each individual supporter will be required to bring with them in person their collection voucher and their valid passport. Please note copies of the passport will NOT be accepted and each supporter will need to visit the collection point in person. Tickets are not transferrable and cannot be collected on behalf of other supporters.
Further details in relation to the location of the ticket collection point, along with match security and safety information will be communicated to supporters by email as soon as possible.
Declaration form submission
Each supporter will need to fully complete a declaration form once the booking has been made. The declaration form must be completed accurately including the passport number of the applicant.
Supporters who purchase two tickets or more in one transaction will be required to submit the application forms from that transaction at the same time. Failure to comply with the above information will result in your ticket not being processed and the loyalty points accrued will be removed from your account after the fixture has taken place.
Declaration forms can be submitted by clicking here
Deadlines
Please note the following deadlines are in place for this match:
Declaration forms must reach the ticket office no later than 12pm on Friday 6 December.
Tickets will go off sale at 12pm on Wednesday 4 December.
Ticket sales information
Ticket sales for this match will be as follows:
Monday 2 December from 10am until Tuesday 3 December 9am: Supporters on the UEFA away scheme can purchase one ticket. Supporters on the scheme will be given 500 temporary loyalty points. Due to the shortness of time, supporters on the UEFA away scheme who do not purchase a ticket will NOT be removed from the scheme. However, supporters who do purchase a ticket and DO NOT collect it will be removed from the scheme.
Tuesday 3 December from 10am until Tuesday 3 December 1.30pm: Tickets will be sold one ticket per season ticket holder.
Tuesday 3 December from 2pm: Tickets will be sold one ticket per member.
Please note that tickets will be allocated in a strict selling order.
Tickets will be sold online only.
Accessible Supporters Application Process
Supporters who require accessible tickets can submit an application form found here; which can be submitted during the relevant selling period. Alternatively, supporters can call our access team on 0371 811 2012 or 0044 207 915 1950 (international callers) to reserve your tickets or enquire about further information. Personal assistant tickets can only be allocated via the above application process.
Loyalty points
Supporters will receive five loyalty points for this match.
Official travel
There will be no official travel operating for this match.
Refunds
We regret that match tickets once purchased cannot be refunded.
Tickets Prices
Adult £16.00
Ambulant Adult £16.00
Ambulant PA £16.00
Non-Ambulant Adult £16.00
Non-Ambulant PA £0
All ticket sales are subject to availability. Match dates and ticket on-sale dates are subject to change. Please check the website for the latest information.