Meta apps and services like Instagram, Facebook, Threads and Messenger are still experience issues over two hours after a major outage prevented users from logging in or even loading the company's websites. Staff at Engadget and users across X and Bluesky have reported problems loading and using Meta’s apps. For a while even Meta’s company site was displaying the text “This page isn’t available right now.”
There were over 90,000 reports of issues for Facebook.com alone on Downdetector, and the site is still showing some outage reports for Whatsapp, Threads, and Messenger. The issue is clearly not concentrated on a single Meta app or service, either. The company's own status page for enterprise customers shows "major disruptions" across nearly all of Meta's APIs and ad tools, too.
When Engadget reached Meta for comment the company pointed to a brief statement on X acknowledging the issue.
We’re aware that a technical issue is impacting some users’ ability to access our apps. We’re working to get things back to normal as quickly as possible and apologize for any inconvenience.
— Meta (@Meta) December 11, 2024
Meta last dealt with a major outage in March 2024 that prevented users from accessing its apps and services for two hours. The last outage was attributed to a "technical issue" by Meta communications director Andy Stone, which is the same explanation Meta has offered so far today, but it's not clear when the issue will be fully resolved.
Update, Dec 11 2024, 4:50PM ET: Added more details on outage length and impact on Meta enterprise tools.