Manchester United and Liverpool FC have complained to social media site X over a number of AI generated posts that make offensive and incorrect posts about the Munich Air Disaster and the Hillsborough Disaster.
Manchester United and Liverpool FC have complained to social media site X over a number of AI generated posts that make offensive and incorrect claims about the Munich Air Disaster and the Hillsborough Disaster.
The posts were made by the social media site's AI chatbot Grok in response to prompts from users asking it to make "vulgar" and "offensive" comments.
One post blamed Liverpool fans for the 1989 Hillsborough Disaster which which led to the deaths of 97 football fans at the FA Cup semi-final between Liverpool and Nottingham Forest.
Police initially blamed Liverpool supporters for causing the disaster but, after decades of campaigning by families, that narrative was debunked.
Other posts included offensive comments about the death of Diogo Jota and the 1958 Munich Air Disaster; a plane crash in which 23 people died including eight Manchester United players.
Both clubs have complained to the Elon Musk-owned platform, which has since taken down the posts.
Liverpool MP Ian Byrne has said the comments are "appalling and completely unacceptable".
He said: "The hurt they will cause to the families and survivors of those involved in these tragedies will be immense.
"The vast majority of fans will feel horror and disgust at language like this. It is deeply shocking that hate filled content could be generated and circulated by Grok on such a major platform.
"Technology companies have a clear moral responsibility to ensure their tools do not produce or amplify abuse, and serious questions must be asked about how this was allowed to happen."
The Government has labelled the posts "offensive and disappointing" and say they go against "British values and decency".
A statement from the Department for Science, Innovation and Technology went on to say: "AI services including chatbots that enable users to share content are regulated under the Online Safety Act and must prevent illegal content including hatred and abusive material on their services. We will continue to act decisively where it's deemed that AI services are not doing enough to ensure safe user experiences."
"The comments highlighted are appalling and completely unacceptable. The hurt they will cause to the families and survivors of those involved in these tragedies will be immense."
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