This study explores the characteristics of Digital Governance trends using the Scopus database from 2012 to 2022 using the CiteSpace application. E-Government is an effort to use information and communication technology to improve government efficiency, effectiveness, transparency, and accountability. The public sector is responsible for providing goods and services to the public that are paid for through taxes or other state revenues. Its primary role is to organize, activate and direct the provision of goods and services. It was found that the number of publications on Digital Governance has increased in the last ten years, and the United States is the strongest country in this area of research. Public service is an activity or a series of activities to meet service needs. Moreover, regional offices and work units must change the paradigm of the pattern of public service delivery from being oriented as a service provider to being oriented towards the community's needs as service users.