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Breezeline rating
How we calculated our rating
Speed
6.5/10
Value
7/10
Customer Care
6.5/10
Pros
Low introductory pricing for two years
Free equipment rental for one year
No contracts or data caps
Cons
Pricing doubles after two years
Limited fiber availability
Equipment rental required with fiber service
See more pros and cons
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Breezeline internet review
With Breezeline, you can expect decent speeds and straightforward service terms. And your address will likely be serviceable for its cable and fiber offerings. Plus, it's a contract-free service, which means you won't be tied down to a long-term agreement. It boasts affordable starting rates, but watch out for a price hike in the second year.
If you’re unfamiliar with “Breezeline,” perhaps “Atlantic Broadband” rings a bell. Parent company Cogeco has overseen operations of the cable and fiber networks since 2012, but the brand change from Atlantic Broadband to Breezeline came around a decade later, in 2022.
Name aside, the mostly cable, partly fiber internet service provider serves parts of 13 states, from Ohio to the East Coast. The ISP stands out for low introductory pricing and a decent plan selection, although I’ll say there’s room for faster speed tiers on the fiber side of the service. As a Breezeline customer, data caps and contracts won’t hold you back, nor will equipment fees, at least for the first year. After that, a higher-than-most rental fee may apply. Later, in month 25 of service, you’ll see a steeper rate that more than doubles the monthly price.
As always, it's better to dive deeper into the details to determine whether this internet provider is for you. Continue reading to find details on plans and pricing, service terms, availability and more.
Breezeline internet plans and pricing
Plan Monthly price Max speeds Fees and service details
Core $25 ($49 after 12 months) 100Mbps down, 10Mbps up (100Mbps fiber) Free equipment for 6 months, $18 after. No data caps or contracts.
Fast $30 ($69 after 12 months) 200Mbps down, 20Mbps up (200Mbps fiber) Free equipment for 6 months, $18 after. No data caps or contracts.
UltraFast $40 ($89 after 12 months) 500Mbps down, 50Mbps up (500Mbps fiber) Free equipment for 6 months, $18 after. No data caps or contracts.
GigaFast $50 ($109 after 12 months) 1,000Mbps down, 50Mbps up (600Mbps fiber) Free equipment for 6 months, $18 after. No data caps or contracts.
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Source: CNET analysis of provider data.
Breezeline's introductory rates are as low as you'll find from any ISP. Actually, they're lower than most, with service starting at $25 a month and gig speeds available for only $50 monthly. The low pricing doesn't last forever, as monthly rates more than double after the first year of service. Don't forget the equipment fee, which can add an additional $18 to your monthly bill after six months.
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Pricing is lower than many cable and fiber ISPs, at least for the first year. Breezeline speeds are on par with or slower than most. Breezeline’s lowest speed tier, 100Mbps, offers less speed than entry-level plans from many other providers, and the slow upload speeds mean it technically doesn’t qualify as “broadband.”
Breezeline does offer a gigabit speed tier as the top-end plan, but many cable providers -- including Astound, Cox, Xfinity and WOW -- include an above-gig plan in select areas. As for Breezeline’s fiber service, I would like to see a multi-gigabit plan or two. Nearly all major fiber ISPs offer 2 and 5Gbps plans or higher.
Breezeline's straightforward service terms
Regardless of the available connection type or plan you choose, equipment rental is included at no extra cost for the first year. After the first six months of service, renting your router will add $18 to your monthly bill. Additional Wi-Fi pods, if needed for whole-home coverage, are available for an additional $5.
The rental fee is higher than most ISPs, but Breezeline’s cable customers can use their own compatible equipment and skip the fee. Check out Breezeline's list of compatible modems and gateway devices. Are you on Breezeline’s fiber network? Sorry, but equipment rental, including the eventual fee, is required.
Other than the equipment fee, you won’t have to worry about much else adding to your bill. Breezeline offers unlimited data with all plans and there are no contracts.
Breezeline internet availability
Screenshot of FCC map displaying Breezeline cable and fiber internet availability
Breezeline's cable internet service (displayed in orange) is more widely available than its fiber to the home service (purple). FCC
Breezeline is the eighth largest cable internet provider nationwide, with coverage in 13 states. Availability is largely limited to the East Coast between Maryland and New Hampshire, but parts of South Carolina and Ohio are also serviceable for Breezeline.
Notable Breezeline service areas include towns along the Chesapeake Bay and:
Breezeline primarily employs a cable or cable/fiber hybrid network to deliver service. Fiber-to-home connections are available in select areas, but availability is much more limited.
How does Breezeline compare?
If Breezeline is available in your area, it’s possible that other internet providers are also an option at your address. Here’s a look at how Breezeline compares to other ISPs and connection types.
Breezeline versus other cable and fiber providers
Compared to other cable and fiber ISPs, Breezeline generally has cheaper pricing, at least until the standard pricing goes into effect after two years. The price hike, which more than doubles the introductory rate, is steeper than most ISPs, bringing Breezeline’s pricing more in line with competing providers.
Breezeline’s speeds and plan selection is comparable to other cable providers, but slower than you’ll find from most fiber ISPs.
Breezeline versus 5G home internet
Speeds can vary with wireless internet providers such as T-Mobile Home Internet, Verizon 5G Home Internet and AT&T Air, so the comparisons to Breezeline will depend on the available speeds in your area. T-Mobile Home Internet advertises max speeds of 418Mbps and AT&T Internet Air at 300Mbps, so if you’re looking for faster speeds, Breezeline is the better choice. You may be able to find faster speeds with Verizon 5G Home Internet, which delivers up to 1,000Mbps in select areas.
Breezeline could be the cheaper option until the equipment fees and standard pricing begin. The previously mentioned 5G home internet providers have no equipment rental fees or set price increases, which could make them the cheaper long-term internet option.
Breezeline versus DSL or satellite
A cable or fiber connection like you get with Breezeline will outperform and out-value a DSL or satellite connection all day, every day. Starlink has indicated it could offer speeds up to 2Gbps at some point. For now, Breezeline is the obvious choice over DSL or satellite internet.
Breezeline customer satisfaction
Screenshot of 2024 J.D. Power customer satisfaction scores for internet providers in the East region
J.D. Power
One common source we use at CNET to evaluate customer satisfaction, the American Customer Satisfaction Index, does not specifically list Breezeline. J.D. Power did include Breezeline in its 2024 report, and the results were not good.
Breezeline had the worst score in the East region (the only region Breezeline offers service) with a score of 431 out of 1,000. That's nearly 100 points below the region average (528), and it's a full 40 points below the next-lowest ISP, Optimum -- an internet provider we have frequently called out for having low customer satisfaction.
The low score is certainly cause for concern. User-generated content, from Reddit, the Better Business Bureau and Downdetector, indicates that service outages are a potential issue to be aware of with Breezeline, and may be partly to blame for the low customer satisfaction. (Downdetector is owned by the same company as CNET, Ziff Davis.)
On the brighter side, Breezeline has maintained an A-plus rating with the BBB, an accolade many ISPs cannot claim. Additionally, Breezeline’s BBB customer review score is 1.08 out of 5. That’s admittedly awfully low, but it’s actually in line with, or higher than, other major ISPs. Frontier, for example, has a 1.05 review score and A rating, while Xfinity came in at 1.07. Spectrum fared marginally better at 1.09 but has an A-minus rating.
Breezeline review recap
Breezeline’s low pricing, decent speed selection and simple service terms make Breezeline worth considering for home internet, with a few caveats. The monthly rate is set to double in price after two years, equipment rental will cost you $18 a month after the first year (optional for cable service, mandatory with fiber) and users have reported reliability issues.
Breezeline FAQs
What kind of internet is Breezeline?
Breezeline is primarily a cable internet service provider, although the ISP does offer fiber-to-the-home and cable/fiber hybrid connections in select areas.
How much is Breezeline internet?
Breezeline internet service's introductory rates range from $25 to $50 monthly for max download speeds of 100 to 1,000Mbps. After a year of service, monthly rates double.
Equipment rental is free for the first year, after which an $18 monthly fee applies. The fee is optional for cable customers who would rather use their own compatible equipment but is required for those on Breezeline’s fiber network.
What happened to Atlantic Broadband?
Parent company Cogeco rebranded Atlantic Broadband to Breezeline in 2022.
How do I contact Breezeline customer service?
You can contact Breezeline customer service by phone at 888-536-9600, or chat with a Breezeline representative online by clicking on Chat with us from the Breezeline Contact Us page.