"So my desk was a mess, an awful mess, and she decided to tidy it up. I'd come back in and I had one pile of abusive letters, a second one from kids in hospital, the next one players' fathers. Hundreds of letters. She'd say the poor kids, you need to write to this kid, to this father. I said Cath, there's hundreds there but she said I had to do it because that's your job. Fantastic.
"Every day, my desk was a mess and I depended on Kath to sort it out. She was a fantastic person - 55 years at Manchester United, it's a record. No-one has been at this club 55 years. I was honoured to be here for 27 years. Imagine being here for 55 years! Such a devoted person doing it and a real miss. A real loss to this club. I'm going to unveil this plaque and thank her for the wonderful person she was and for Manchester United."