Below is ticketing information for our Carabao Cup Quarter-Final tie against Crystal Palace at the Emirates Stadium on Tuesday, December 23 at 20:00 pm.
This will be a Carabao Cup priced fixture.
Please note that this fixture is included as part of the Platinum and Avenell season ticket as are all men’s competitive home fixtures.
For this fixture, Silver and Red Members will not have the option to select our dedicated family areas, which are in blocks 28, 29 and half of block 30. This is due to event requirements, and there are concessions priced tickets available throughout the stadium.
Sales Phases
Gold members can purchase their own season ticket seat(s) from 1 pm on Thursday, November 6, which will be reserved online and held until 1 pm Monday, November 10. There will be no booking fee during this priority period for Gold members.
If you are a Gold member and hold a concession season ticket, your seat has already been reserved to the correct concession. This can be found in the “My Account” section under reserved seats. You will be able to amend this online when booking should you wish to upgrade to an adult ticket. Please note if you upgrade but wish to change back before making a purchase, you will need to log out and log back in to default your seat back to the original concession.
Further instructions on how to buy your own seat
TICKET PRICES
Area Adult Young Adult Senior/Cannon/Junior/DA
Upper Tier £30.00 £22.50 £15.00
Lower Tier £25.00 £18.75 £12.50
Club Level-Halfway Line & Midfield* £60.00 N/A N/A
Club Level-Corner & Behind Goal* £50.00 N/A N/A
*Club Level ticket prices are only available via the Ticket Exchange service, should a Platinum member post their seat for sale.
BALLOTS
Ballot price range
£25.00 - £30.00
Ballots open: Friday, November 7, 12 pm
Ballots close: Monday, November 10, 12 pm
CURRENT STATUS
BALLOT GROUP PURCHASE WINDOW OPENS SUCCESSFUL APPLICANTS CHARGED BALLOT STATUS
Disability Access November 12, 10am ✘ Closed
Silver ✘ November 13 (approx) Closed
Red ✘ November 18 (approx) Closed
To ensure fairness and equal opportunity, tickets for home fixtures will be sold via a ballot system exclusively for Arsenal Members.
Members will have a designated window to enter the ballot. You can choose to register individually or as a group of up to four members, if all supporters meet the necessary requirements. You can enter at any stage during the registration window, and your odds of success will remain the same.
For this fixture, Silver and Red Members will nothave the option to select our dedicated family areas, which are in blocks 28, 29 and half of block 30. This is due to event requirements, and there are concessions priced tickets available throughout the stadium.
If you are eligible, you can select up to two preferred price bands during the registration process. You can also choose to be balloted into any remaining areas if you are not successful in either of your preferred price bands.
Please note if your payment card is declined, your application will be unsuccessful.
Ballot Notification
Whilst we make every effort to notify you of the ballot results via email, it remains your responsibility to check your purchase history for this information. The results can be found in the booking history of your online Box Office account.
Useful links
Ticket Exchange & Ticket Transfer
Access to the Ticket Exchange service is now open to all members for this fixture at one ticket per membership.
Arsenal season ticket holders can transfer their tickets to family and friends from the Ticket Hub in the Arsenal app.
Both Ticket Exchange and Ticket Transfer services will close three hours before kick-off, unless stated otherwise and recipients of tickets via the Ticket Transfer service must accept the ticket transfer before the deadline. If recipients do not accept a ticket, it will be automatically accepted on their behalf.
Please see more information for Ticket Exchange and Ticket Transfer.
ADDITIONAL INFORMATION
Matchday Hospitality
Please visit our official matchday hospitality page to view availability for our hospitality packages, or call 0345 262 0001 and select option 2 for more information.
Digital Tickets
Any tickets purchased by members for the 2025/2026 season will be loaded onto their digital membership pass via the official Arsenal app.
Once the digital pass has been added to an Apple or Android wallet, any purchased tickets will automatically show on the digital pass approximately one week before the relevant fixture.
Any tickets accepted via the Ticket Transfer service will be available in the Ticket Hub.
My Network
If you are purchasing tickets for other Arsenal members, please ensure that each additional member is assigned to your Network prior to your transaction
How to manage your network
Disability Access
Find out much more ticketing information for Disability Access members
Information on balloting for disability access members will be available via our Help Centre.
Under-14s
Children aged 13 and under must be accompanied and seated within reaching distance to an adult aged 18 or over when attending fixtures at Emirates Stadium.
Any bookings which do not meet our safeguarding regulations will result in the ticket being cancelled and a full refund issued.
Copyright 2025 The Arsenal Football Club Limited. Permission to use quotations from this article is granted subject to appropriate credit being given to www.arsenal.com as the source.